Halvista and Tidio: a comparison you can check.
For online shops handling customer questions. Halvista is a frontend demo; production functions are planned. Vendor claims were checked publicly, without registration.
Checked: 15 October 2026
| Criterion | Tidio | Halvista · demo / planned |
|---|---|---|
| Usage selection | The calculator separates human billable conversations, Lyro AI conversations and Flows visitors. Source · Tidio Checked: 15 October 2026 | Same functions in every plan: Start €59/month (300 conversations, 2 team members), Business €149/month (1,500 conversations, unlimited team), on request from €299. Plus VAT, monthly, no annual contract. Meta fees paid directly to Meta. Halvista demo scope Checked: 15 October 2026 |
| Shopify actions | The official listing describes Lyro order status, refunds, cancellations and order edits. Not tested inside an account. Source · Tidio Checked: 15 October 2026 | Shopify connector planned. The frontend uses fictional orders; no production order actions. Halvista demo scope Checked: 15 October 2026 |
| Comparable total cost | unknown for a shop with 3 operators and 1,500 enquiries: required quotas, AI usage and channel fees must be specified. Source · Tidio Checked: 15 October 2026 | Production total unknown until the number of billable AI dialogues and Meta messages is known. No savings claim. Halvista demo scope Checked: 15 October 2026 |
Different units and contract terms are not directly comparable. No cost advantage, quality ranking or feature equivalence is claimed. unknown does not mean zero. Contract details and live performance have not been tested.
Comparison method
Objective, verifiable statements with a date and source for every row. No logos or ratings used as endorsements. Recheck the facts and legal approval before publication.
UWG §6 · Checked: 15 October 2026
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