Halvista and Trengo: a comparison you can check.
For online shops handling customer questions. Halvista is a frontend demo; production functions are planned. Vendor claims were checked publicly, without registration.
Checked: 15 October 2026
| Criterion | Trengo | Halvista · demo / planned |
|---|---|---|
| Published package | Boost monthly: €349, 10 users, 500 conversations/month. Annual option: €299/month, 6,000 conversations/year. Usage extras are separate. Source · Trengo Checked: 15 October 2026 | Same functions in every plan: Start €59/month (300 conversations, 2 team members), Business €149/month (1,500 conversations, unlimited team), on request from €299. Plus VAT, monthly, no annual contract. Meta fees paid directly to Meta. Halvista demo scope Checked: 15 October 2026 |
| Conversation window | The pricing page defines a conversation using a 7-day reply window. Source · Trengo Checked: 15 October 2026 | No surcharge above the limit: AI switches to drafts for your team and we suggest the larger plan. Halvista demo scope Checked: 15 October 2026 |
| AI surcharge | AI surcharge: €0.30/conversation monthly or €0.25 with annual billing, in addition to the package. Source · Trengo Checked: 15 October 2026 | Planned: AI dialogue allowance in the selected package. Automatic package upgrade is off by default in the demo. Halvista demo scope Checked: 15 October 2026 |
Different units and contract terms are not directly comparable. No cost advantage, quality ranking or feature equivalence is claimed. unknown does not mean zero. Contract details and live performance have not been tested.
Comparison method
Objective, verifiable statements with a date and source for every row. No logos or ratings used as endorsements. Recheck the facts and legal approval before publication.
UWG §6 · Checked: 15 October 2026
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